Frequently Asked Questions

Everything you need to know about our premium cuts and delivery process.

How do you ensure the meat stays fresh during shipping?

All orders are vacuum-sealed and packed in insulated coolers with dry ice or high-performance gel packs to maintain optimal temperature throughout transit.

Where does Paisanos Butcher Shop source its meat?

We partner with local sustainable farms and trusted suppliers to provide USDA Prime beef, organic poultry, and heritage-breed pork that meets our strict quality standards.

What is your return policy for perishable goods?

Due to the nature of our products, we cannot accept returns. However, if there is an issue with your order or damage during shipping, please contact us within 24 hours for a replacement or refund.

Do you offer custom cuts or specific thickness requests?

Yes, our master butchers can accommodate custom requests. Please leave a note in the 'Special Instructions' box at checkout or call our shop directly before placing your order.

How long can I keep the meat in my freezer?

When kept in our original vacuum-sealed packaging, most cuts can be safely frozen for 6 to 12 months without losing flavor or quality.

Can I track my delivery once it has shipped?

Absolutely. Once your order is processed, you will receive an email with a tracking number so you can monitor your shipment's journey to your doorstep.